Better sales results often need a different look.



Sunday, March 21, 2010

If you do what you’ve always done, you’ll get what you’ve always got.

Or as Einstein is quoted as saying, “Insanity is doing the same thing over and over and expecting different results”.

Everyone has heard these phrases but many business owners and leaders simply don’t see it as applying to them. When looking at ways to improve sales results, or improve profitability they use the same processes over and over, with the same people and expect different results.

Often a leader and a management team will spend years within the same company and the same industry with little or no knowledge of other markets. While they may be experts in running their plants and making quality products they have had little opportunity to learn from what other companies are doing to improve operating results. Worse the management team often develops a “herd mentality”. Knowing what the boss wants to hear, and not wanting to rock the boat. This is especially true of past ideas have fallen by the wayside. The feeling is nothing is going to change anyway why make waves?

Unfortunately this situation is all too common in small to mid-sized companies, and failure to recognize this shortfall can result in lack of sales growth and decreasing profits.

Working to improve sales results is an area where outside consultation can be especially beneficial. A business coach or consultant with broad experience has seen many industries and markets, and has learned what works as well as what doesn’t

work in the sales process. A competent coach will challenge your views and will make you defend your assumptions while providing you with options to look at.

The world is changing rapidly, your ability as a leader to recognize the need to change is as important as dealing with change, since one must proceed the other.

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